Comprehensive service has always been the strength of the German agricultural machinery specialist LEMKEN.
LEMKEN has now launched the online information portal LEONIS on a global scale to extend this service even further.
The LEONIS homepage provides customers with operating instructions, spare parts lists, photos, videos and brochures, all available to download. Customers will have a choice of a wide range of options and search functions. The information area for specialist dealers is a new feature: A single registration via the LEMKEN dealer portal now gives LEMKEN distribution partners additional online access to assembly and service instructions, implement cards, technology newsletters and training documentation. This allows distribution partners to conduct their own research and download relevant after-sales information, so they always have access to the latest information when needed.
Service questions can be resolved via the search function, for example by entering an error code. The search then returns more comprehensive troubleshooting information to support specialist dealers in identifying and resolving problems.
More supporting systems will be added soon.
LEONIS is available in German, English, French and Russian.